Welcome to DigiCookie! These terms and conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. Please read them carefully before proceeding. If you do not agree to these terms, you should not use our services.
1. Services Provided
DigiCookie offers digital marketing services including but not limited to social media management, search engine optimization (SEO), Google Ads management, and other related marketing solutions. By engaging with us, you agree to the terms outlined for each service offered.
2. Use of Our Website
By using our website, you agree to:
- Provide accurate and up-to-date information when using forms or booking services.
- Not engage in any unlawful activities or violate any intellectual property rights.
- Not introduce any viruses, malware, or harmful code to our website.
- Not attempt to gain unauthorized access to our systems, networks, or other users’ accounts.
3. Pricing and Payments
- All services are priced according to the packages specified on our website or discussed in contracts.
- Payments are due based on the agreed-upon terms for each service package.
- We accept payments through the methods outlined on our website (e.g., credit/debit card, bank transfer).
- Any late payments may incur additional charges, as outlined in your service agreement.
4. Client Responsibilities
- Provide DigiCookie with accurate information and necessary access to your accounts (social media, website, Google Ads, etc.) to ensure the successful execution of services.
- Communicate any changes or updates related to your business or marketing strategy promptly.
- Approve all campaign materials or strategies in a timely manner to ensure smooth project execution.
5. Intellectual Property
- All content, materials, and intellectual property (including graphics, website content, and branding) created by DigiCookie for your marketing campaigns are owned by you upon full payment for services rendered.
- DigiCookie retains ownership of any proprietary methods, processes, and tools used in the creation of services unless otherwise agreed in writing.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of working together. This includes any personal data, business strategies, or marketing plans. This obligation extends beyond the termination of the agreement.
7. Term and Termination
- The term of service will be outlined in the individual agreement and can vary depending on the package selected.
- Either party may terminate the contract with written notice as outlined in the agreement, subject to the terms regarding payment and services already rendered.
- If the contract is terminated early, you will be responsible for all payments due for services provided up until that point.
8. Limitation of Liability
DigiCookie is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services within the term of the agreement.
9. Modifications to Terms
DigiCookie reserves the right to modify these terms and conditions at any time. Changes will be posted on the website, and your continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be resolved under the jurisdiction of the courts of the United Kingdom.
11. Contact Information
If you have any questions regarding these terms and conditions, please contact us at:
- Email: info@digicookie.co.uk
- Phone: 078 5277 7559
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.